Mediating Works offers clients training programs to improve their knowledge and skills in negotiation and conflict resolution. The programs focus on a balance of theoretical content and experiential learning which can be customised to suit the client group. The training programs include the theories of principled negotiation, the Seven Element of negotiations and other communication skills. The programs delivered to date have included;
- Managing conflict in the workplace
- Responding to customer abuse
- Skilled communication that strengthen relationships
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